Hermes Tracking
Track your Hermes package and view the latest delivery updates. Real-time monitoring across domestic and international shipments.
info Supports Hermes.
Courier Details
Enter your Hermes tracking number in the field above to view real-time package updates and delivery history.
How to track Hermes package
Simple steps to monitor your shipment from dispatch to delivery.
1. Enter Number
Locate your tracking number on your receipt or confirmation email and enter it above.
2. Click Track
Select the “Track” button to initiate a secure lookup against Hermes data.
3. View Status
Instantly see current package location, transit history, and estimated delivery date.
Common Hermes Tracking Statuses
Understanding what each tracking update means for your package's journey.
Your package is moving between sorting facilities or countries.
The local driver has your package and it will be delivered today.
Package has been dropped off at the destination or with a neighbor.
An unexpected delay occurred (e.g., weather or incorrect address).
The sender created a shipping label but the carrier has not scanned the parcel yet.
A delivery attempt did not succeed and the carrier will retry or hold the parcel.
About Hermes
Hermes Germany is a major German parcel service and part of the Otto Group, best known for affordable consumer (C2C) shipping through its myHermes platform and a wide network of ParcelShops. It competes with DHL, DPD, and GLS in the German market. A common point of confusion: the company's UK arm was rebranded as Evri in 2022, but the German operation continues to trade as Hermes. Hermes focuses on home and shop-to-shop parcel delivery within Germany and offers cross-border options to nearby countries. For US recipients, Hermes is primarily a European carrier; items bound for the US travel under its international service and are typically finished by a partner or postal carrier abroad. PackageTrackNow is an independent aggregator, not affiliated with Hermes, and helps follow a Hermes parcel through its route and any handoff.
Hermes Services & Delivery Times
Hermes Germany is oriented toward consumer parcels and drop-off convenience:
- Hermes Paket (S / M / L / XL) — domestic parcels priced by size, the core consumer service.
- ParcelShop drop-off and delivery — send and collect at thousands of local shops.
- Hermes International — cross-border parcel delivery to many countries.
- 2-Mann-Handling — two-person delivery for bulky or heavy furniture-scale items.
- Returns — convenient prepaid return handling for online orders.
Hermes leans on its ParcelShop network for both sending and pickup, which keeps prices low and gives recipients a fallback when they're not home. Domestic parcels are quoted as transit-day estimates rather than hour-definite guarantees. Available services and any US-bound routing depend on the destination and the option chosen at the time of shipping.
Hermes Tracking Number Format
A Hermes Germany parcel is tracked by its shipment number (Sendungsnummer), typically a long numeric code—often around 14 digits, and in some cases longer (up to about 20). An example numeric form looks like 12345678901234. The label also carries a matching barcode. You'll find the number on the ParcelShop drop-off receipt, in the myHermes confirmation, or in your order details from the sender. Enter it exactly as shown, without spaces. Because German DHL, DPD, GLS, and Hermes each use distinct numbering, match the code to the carrier your sender named. For a cross-border parcel, a second tracking number from the destination carrier may appear after the handoff.
Hermes Delivery Schedule
Within Germany, Hermes parcels typically arrive in about 1–3 business days after drop-off or collection, depending on origin and destination and whether the parcel routes through a ParcelShop. Cross-border delivery to nearby European countries generally takes longer, roughly 3–7 business days. All figures are estimates in business days, excluding Sundays and public holidays, and Hermes consumer parcels are not sold as hour-definite guaranteed services. For destinations beyond Hermes's direct network, add time for the international handoff and any customs processing, which is handled separately from Hermes's own transit clock.
Tips for Tracking Hermes
- Mind the geography: the German carrier is Hermes, while the UK arm now trades as Evri—they are separate operations with separate tracking.
- Use a nearby ParcelShop for drop-off or pickup when you can't send or receive the parcel at home.
- For cross-border items leaving Germany, expect a possible handoff and a second tracking number from the destination carrier.
- Domestic Hermes parcels are quoted as transit-day estimates, not hour-definite guaranteed windows.
- Match the numeric shipment number to Hermes specifically, since German DHL, DPD, and GLS each use their own formats.
- For a lost or damaged parcel, the sender usually files the inquiry, since they hold the shipping record.
Find a Hermes Location
PackageTrackNow doesn't hold or hand out packages — to find a Hermes drop-off point, pickup location, or office near you, use Hermes's official tools. We link straight to the source so the addresses and hours are always current.
Hermes Contact & Customer Service
For lost parcels, delivery disputes, or address changes, contact Hermes directly — they can take actions we can't perform on your behalf.
- Website: www.hermesworld.com
- Phone: +49 1806-311211
- Country: Germany