OnTrac Tracking
Track your OnTrac package and view the latest delivery updates. Real-time monitoring across domestic and international shipments.
info Supports OnTrac.
Courier Details
Enter your OnTrac tracking number in the field above to view real-time package updates and delivery history.
How to track OnTrac package
Simple steps to monitor your shipment from dispatch to delivery.
1. Enter Number
Locate your tracking number on your receipt or confirmation email and enter it above.
2. Click Track
Select the “Track” button to initiate a secure lookup against OnTrac data.
3. View Status
Instantly see current package location, transit history, and estimated delivery date.
Common OnTrac Tracking Statuses
Understanding what each tracking update means for your package's journey.
Your package is moving between sorting facilities or countries.
The local driver has your package and it will be delivered today.
Package has been dropped off at the destination or with a neighbor.
An unexpected delay occurred (e.g., weather or incorrect address).
The sender created a shipping label but the carrier has not scanned the parcel yet.
A delivery attempt did not succeed and the carrier will retry or hold the parcel.
About OnTrac
OnTrac is a US last-mile delivery carrier that began as a western regional specialist — once known as California Overnight — and grew across the western states before expanding nationwide through its merger with the eastern carrier LaserShip. Today OnTrac positions itself as a coast-to-coast last-mile network for e-commerce, carrying the final leg of online orders for major retailers as a faster, lower-cost alternative to the national carriers on many regional lanes. It contracts with retailers rather than selling shipping at a counter, so shoppers usually encounter OnTrac only as the delivery carrier on an online order. PackageTrackNow is an independent tracking aggregator, not affiliated with OnTrac, that consolidates OnTrac scan events so you can follow a package in one place.
OnTrac Services & Delivery Times
OnTrac focuses on last-mile e-commerce delivery:
- Last-mile parcel delivery — the final leg of online orders to homes and businesses, now across a nationwide footprint after the LaserShip merger.
- Regional ground — fast intra-regional delivery, frequently within one to a few days on key lanes.
- Returns — pickup and handling of e-commerce returns for supported retailers.
OnTrac's customers are large retailers and marketplaces that select it for speed and cost on the final mile, so its service levels are set through those shipping agreements rather than sold directly to walk-in consumers. Delivery speed depends on the retailer's chosen service and how far a parcel travels within OnTrac's network, which now spans both the former OnTrac western routes and the former LaserShip eastern routes.
OnTrac Tracking Number Format
OnTrac tracking numbers are commonly a code beginning with the letter C or D followed by a long string of digits — for example C11234567890123. Since OnTrac merged with LaserShip, former LaserShip numbers (often starting with LX or 1LS) may also resolve through OnTrac. You will find the number in the retailer's shipping confirmation or order page, because OnTrac parcels originate from online orders rather than a retail counter. Enter it without spaces. If an older LaserShip code no longer updates on its original site, tracking it as an OnTrac shipment usually works, since the two networks are now unified.
OnTrac Delivery Schedule
OnTrac delivers seven days a week, including weekends, and often later in the day and into the evening, reflecting its e-commerce last-mile focus. Packages are usually left at the door without requiring a signature unless the retailer specifies one. After merging with LaserShip, OnTrac now covers a nationwide footprint, so parcels that once moved as LaserShip are delivered and tracked as OnTrac. Delivery timing depends on the retailer's chosen service level and how far the parcel travels within the network, with regional lanes typically faster than cross-country routes.
Tips for Tracking OnTrac
- Your OnTrac number is in the retailer's order confirmation, not on a shipping-counter receipt.
- Former LaserShip shipments now travel under OnTrac, so old LaserShip codes often resolve here too.
- As a last-mile carrier, OnTrac frequently delivers in the evening, so a package can still arrive late in the day.
- A parcel marked delivered but not found often turns up within a day or with a neighbor — check nearby first.
- Delivery pace is fastest on short regional lanes, whereas a cross-country parcel travels farther within the combined network and naturally takes longer.
Find a OnTrac Location
PackageTrackNow doesn't hold or hand out packages — to find a OnTrac drop-off point, pickup location, or office near you, use OnTrac's official tools. We link straight to the source so the addresses and hours are always current.
OnTrac Contact & Customer Service
For lost parcels, delivery disputes, or address changes, contact OnTrac directly — they can take actions we can't perform on your behalf.
- Website: www.ontrac.com
- Phone: +1 (800) 334-5000
- Country: United States